Sewer Related FAQs

While digging, we broke a sewer service – can someone help?

Please call (603) 692-4266 immediately between the business hours of 7 a.m. and 3:30 p.m. After business hours, please call the Police Department at (603) 692-3131. Have the Contractor’s name and phone number available and a representative from the Public Works Department will work with them at the location to help repair.

There is sewage backing up in my cellar. What do I do?

Call Public Works at (603) 692-4266 between the business hours of 7 a.m. and 3:30p.m. A representative will go out and investigate the problem. After business hours, call the Police Department at (603) 692- 3131.

I have a sewer blockage – can the department determine what it is and where it is?

Yes, we can, contact Public Works at (603) 692-4266. They can determine if the City line is blocked. If they find a blockage in the City line, they will clear it. If the line from the road to the house is blocked, you will need to contact a plumbing/sewer business.

What is a grease trap  do I need one?

The Wastewater Treatment Plant can advise you at (603) 692-2418. There is no real residential use for a grease trap. It is used commercially for any operation that generates a lot of grease. As we don’t want it in our waste stream, it is collected into a containment area that can be disposed of separately from the other wastewater.